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account suspended?

No consultant can honestly guarantee reinstatement — only Google decides that. What we can guarantee is that every appeal you submit after our investigation will be based on evidence, not guesswork. We identify every compliance issue Google is likely flagging, fix the root causes, and present your appeal in the exact language and format Google's policy team responds to. That approach reinstates the vast majority of accounts we work on, often after multiple failed DIY appeals.

The forensic investigation itself takes 3–5 working days once we have read-only access to your Google Ads account and website. During that time our senior consultant runs 100+ compliance checks across your account, landing pages, tracking setup, business verification and trust signals. You then receive a signed PDF report and video walkthrough. Implementation timeline depends on your developer, but most clients are ready to resubmit their appeal within 7–10 days of engaging us.

We deliberately remain independent — we investigate and advise, we don't implement. This keeps us honest: we have no incentive to inflate scope or bill for development work. You'll receive a prioritised, developer-ready roadmap with exact instructions, code-level references and screenshots. Your in-house team, existing developer or web agency can typically action everything within a few days. If you don't have a developer, we can recommend a trusted partner.

Yes, and this is one of the most common situations we handle. Repeat failed appeals do make reinstatement harder because Google's system treats them as a signal that the advertiser doesn't understand the violation. That's why we always pause any further appeals until the compliance issues are genuinely resolved and evidenced. Our appeal draft addresses the historical pattern head-on and demonstrates the specific remediation steps taken — which is exactly what reviewers need to see to reverse a decision.

Absolutely. Pre-appeal is the ideal time to engage us. A clean first appeal built on a proper compliance foundation has a significantly higher success rate than any subsequent attempt. If you've received a suspension notice but haven't yet responded, please don't submit anything until we've completed the investigation — we'll build the strongest possible first appeal on your behalf.

We cover every enforcement category Google uses across Google Ads, Merchant Center and related properties — including Circumventing Systems, Misrepresentation, Compromised Site, Suspicious Payments, Unacceptable Business Practices, Related Account Suspensions and Advertiser Verification failures. We work with e-commerce, SaaS, lead generation, financial services, health & wellness, and enterprise advertisers spending anywhere from £5K to seven figures per month.

Every engagement is covered by a mutual NDA before any account access is shared. Only the senior consultant assigned to your case sees your data, and we never share client names, case studies or evidence without written permission. All account credentials use read-only access wherever possible, and any temporary access is revoked at the end of the engagement.

There isn't one. We deliberately price one straightforward package because suspension work should not be a pricing puzzle. £1,495 covers the full forensic investigation, the compliance audit, the appeal strategy and written appeal draft, the implementation review before you resubmit, and 60 days of consultant support with unlimited appeal revisions. There are no add-ons, no retainers and no per-appeal fees.

You have 60 days of support included, and unlimited appeal revisions during that window. If Google rejects the first appeal we investigate the specific rejection reasoning, identify what shifted (Google reviewers can flag additional issues on re-review), update the remediation plan and rewrite the appeal. The vast majority of our clients are reinstated on the first or second appeal after our involvement.

Yes — we work with advertisers worldwide. Our senior team is UK-based, but Google's advertising policies apply globally, so the investigation and remediation approach is identical regardless of your market. We've supported clients across the EU, US, Canada, Australia, the Middle East and Asia. Invoicing is in GBP and we work in your business hours where possible.